Finding the right vet for you and your pet

Finding the right vet for you and your pet can seem overwhelming, especially if you’ve recently moved or just welcomed a new puppy. Choosing a vet is about more than just convenience; it’s about establishing a trusted partnership that supports your pet’s health and well-being throughout their life. This guide will walk you through essential considerations to make a confident choice.

1. Do they treat your pet’s species?

While many vets treat dogs and cats, some specialise in other species such as horses, farm animals, or exotic pets. Exotic species including reptiles, birds, or small mammals often require vets with specific expertise and equipment to provide the best care. Before settling on a vet, confirm they are experienced in treating your pet’s species to ensure they receive appropriate care.

2. How close and accessible is the vet?

The vet’s location matters, especially in emergency situations. Ideally, choose a practice within a 30-minute drive to ensure you can reach them quickly if needed. Consider transport links, as well as parking availability – not all clinics offer parking, which can be important for busy days or when travelling with nervous pets.

Some practices operate several smaller branch clinics that may provide only basic services. Always ask about the facilities at your chosen clinic and whether more complex treatments require travel to a larger location.

3. What emergency and out-of-hours care arrangements are in place?

All UK veterinary practices must provide after-hours emergency care, but many share this responsibility with specialist providers. There are advantages to each system – your regular vet may offer continuity but might be tired after a full day, whereas specialist emergency clinics often have dedicated night staff who are well-equipped and alert.

Find out where the emergency centre is located and how far it is from your home. Knowing how your vet manages emergencies before you need urgent care can ease stress during a frightening situation.

4. What are their fees and payment options?

Care costs can vary widely. Some practices charge per consultation and add fees for tests and treatments, while others offer more inclusive fees. Beware of very low vaccination prices that may be losses to attract clients, with higher charges for additional care.

Ask about fees for common procedures like consultations, xrays, hospital stays, and minor treatments. Many practices also offer monthly wellness plans covering vaccinations, flea and worm treatments, and other preventative care. These plans can offer financial predictability and added bonuses such as free nail clipping or discounts.

5. Is the practice accredited?

Accreditation schemes provide reassurance about quality standards. The Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme assesses practices voluntarily, covering cleanliness, equipment, and clinical governance. Over half of UK practices participate, which can be a mark of professionalism.

Similarly, there are species-specific programmes like the International Society of Feline Medicine's Cat Friendly Clinic accreditation and the Rabbit Welfare Association and Fund’s rabbit-friendly vet lists. Looking for accredited clinics can help ensure your pet’s comfort and specialised needs are met.

6. Visit and evaluate the practice environment

If possible, visit potential vets with your pet. Observe the cleanliness, condition, and atmosphere. Friendly, attentive staff and a calm environment help pets feel at ease. Notice how your pet reacts, such as taking treats happily from the receptionist, which can be a positive sign of a welcoming clinic.

Ask if you can tour client areas and see some of the equipment to feel more comfortable with the level of care on offer. A supportive staff team who listen and show professionalism are key to a long-term relationship.

7. Align your choice with your pet’s needs and your comfort

Every owner’s relationship with their vet is personal. Some prefer older, smaller practices; others want modern, extended-hour clinics. Prioritise what matters most for your pet’s health and your peace of mind. It’s perfectly normal to try a couple of clinics before making your final decision.

Summary

Choosing the right vet is a vital step for your pet’s health journey. Consider their species expertise, location, emergency care, fees, accreditation, and the practice environment. Don't forget the importance of trust and rapport with the whole team. With careful thought, you’ll find a vet who feels like the right fit for you and your furry, feathered, or scaled companion.

For those with birds or exotic pets, explore birds for sale and specialised care options to find vets suited to their unique needs.