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Who we are
How do we collect information from you?
How We Use and Retain this Personal Information
Disclosure of your Personal Information
International Data Transfers
Removing or Disabling Cookies
Ad Technology Providers
At 'Pets4Homes', we recognise that the privacy of your personal information is very important and we are committed to respecting and protecting your privacy.
Pet Media Ltd is the data controller and operator of the Pets4Homes website and apps. If you have any questions regarding this policy or our practices, you can contact us by using our contact us page and selecting the "Data Controller" option from the list, or by writing to us at Pets4Homes Pet Classifieds, Pet Media Ltd, St James House, 13 Kensington Square, London, United Kingdom, W8 5HD.
We are Pets4Homes Pet Classifieds, the UKs most popular dedicated pet classifieds platform provided via this website (pets4homes.co.uk, its subdomains and its apps). Pets4Homes is the trading name of Pet Media Ltd, a registered company (Number 06696819) in England and Wales. Our registered address is St James House, 13 Kensington Square, London, United Kingdom, W8 5HD.
We collect, store and process your personal information from you when you; browse and use our website or apps as described below.
What Personal Information we collect
The following information is collected whilst using our services when filling out any form on our website and apps or corresponding with us via email. We only ask for information that is necessary for us to be able to provide our free pet classifieds service to you and to prevent any abuse of our site and to enforce our terms and conditions:
We automatically collect the following information when you use our services :
Other Personal Information you send us :
Where you have submitted your personal information for publication on our website and apps, we will publish and otherwise use that information in accordance with the license you grant to us. We will not, without your express consent provide your personal information to any third parties for the purpose of direct marketing.
We rely on the following legal basis for processing your personal data :
We may disclose information about you to any of our employees whilst they are providing our service to you or to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal basis, set out in this policy.
During the use of our service, when you contact an advertiser, any personal details you enter in your message to an advertiser will be passed on directly to the advertisers email address.
When registering and placing any adverts on our pets4homes service, certain details you enter will be published on the internet, including your first name and last initial which will be displayed on your public profile. Your advert details and telephone number(s) if you have entered them on your advert will also be published. The contact details on your advert will automatically be removed once you close your advert.
In addition, we may disclose your personal information :
When you log into our website, we may share information that we collect from you, such as your email (in hashed, pseudonymous form), IP address, or information about your browser or operating system, with our partner LiveRamp. LiveRamp uses this information to create an online identification code for the purpose of recognizing you on your device. This code does not contain any of your identifiable personal data and cannot be used to re-identify you. We place this code in our cookie and allow it to be used for online and cross-channel advertising. It may be shared with our advertising partners and other third party advertising companies globally for the purpose of enabling interest-based content or targeted advertising throughout your online experience (e.g. web, email, connected devices, and in-app, etc). These third parties may in turn use this code to link demographic or interest-based information you have provided in your interactions with them. You have the right to express a choice regarding our sharing of this data with LiveRamp for the above purposes, of the creation of this code, or of our sharing of the code with our advertising partners.
We are committed to ensuring that your information is secure. We protect your information using both technical and administrative security measures which help us reduce the risk of data loss, misuse or unauthorised access. Our website uses encryption such as SSL to ensure data sent to and from the website is secure. We store your data on our secure servers.
Whilst we do everything we can to protect your account and personal information, we cannot guarantee the integrity or security of any data you enter on our website.
You must make sure that you do everything possible to protect your account by logging out when appropriate; not giving other people access to your account and keeping your password secure by not giving it out to anyone. We advise that you use a unique password for the use of our website. We will never ask for your password (except when you login to the website or apps).
However, if you believe your account has been compromised, please contact us immediately.
We have a regionalised data centre strategy such that all European users’ data is stored within the EEA. However, European users data may in some cases be transferred outside the EEA (including to the United States) by sub-processors of us. We cannot in all cases provide prior information to the users of such transfer, but we warrant that all sub-processors of us have guaranteed that :
In addition, any personal information that you submit for publication on the website or our apps will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You must be 18 years of age to register on the Pets4Homes website and we do not knowingly collect anyones personal details under this age. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
Under the General Data Protection Regulation, you, as a data subject have a number of rights which are detailed below. Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation. We will advise you in our response to your request if we are relying on any such exemptions, however, some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Access to personal data: We provide the tools online for you to login to your account at any time to view and access your personal data. You have a right to request a copy of the personal information that we hold about you. If you wish to make such a request, please use our contact us page and select the "Data Controller" option from the list. You should include details of what information you require, adequate information to identify yourself and such other relevant information that will reasonably assist us in fulfilling your request.
Correction of personal data: We provide the tools online for you to login to your account at any time to view, update and change any information about yourself if it is incorrect or outdated.
Right to withdraw consent: Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent. For example to opt out of receiving newsletters, you can login to your account and edit your personal information and preferences. You can also limit what information we publish on our website by changing your settings on your account page, or contacting us to request your account is closed.
Right of erasure: You can contact us to request us to erase your personal data where there is no compelling reason for us to continue processing. This right only applies in certain circumstances, it is not a guaranteed or absolute right as we may have legitimate reasons to retain your data as described above.
Closing your account: If you wish for your Pets4Homes account to be closed, you can contact us via the contact us page. Please note that closing your account will remove any visible data from the internet such as old adverts and your profile page, and also prevent you from logging in. However, please note that this will not erase your data as we may have legitimate reasons to retain your data as described above.
Right to restrict processing: In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
Right to object to processing: You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
Right to data portability: You have the right to have your parsonal data that we store and/or process sent to other data controllers and/or processors.
Right to complain to a supervisory authority: If you consider that our processing of your personal information infringes data protection laws, and you believe we haven't resolved the issue, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. You may exercise any of your rights in relation to your personal data by written notice to us.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
|PHPSESSID||Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.|
|Cookies generated when logging into Pets4Homes to remember settings and prevent caching. These cookies do not hold any personal information.|
|Cookies used for the cookie consent settings and preferences. These cookies do not hold any personal information.|
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
|These cookies are used by google analytics which allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
You are able to opt out of this tracking here https://tools.google.com/dlpage/gaoptout
View further information on Google analytics cookie usage here https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
These cookies are used by social media services to enable you to share our content with your friends and networks. These cookies may track your browser across other sites and build a profile of your interests, which may impact the content and messages you see on other websites you visit.
|This website uses Facebook plugins to allow you to 'like' certain articles and other website pages. These plugins store third party Facebook cookies on your device. For further information on Facebooks data privacy, please view : https://www.facebook.com/about/privacy/
You can disable them in our privacy centre by opting out of social media cookies.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
|We work with advertising partners like google doubleclick and third parties to serve advertisements based on your interests. These Google DoubleClick cookies are generally set through the site by googles advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. These cookies works by uniquely identifying your browser and device and used to display relevant ads.
You can disable them either in our privacy centre by opting out of advertising cookies, or change your google settings at google.com/settings/ads to opt out of ad personalisation.
For more information on third party advertising related cookies and how to opt out of them, please visit the youronlinechoices website at http://www.youronlinechoices.eu
You can view a list of our Ad Technology Providers here.
You can manage your cookie preferences on Pets4Homes at any time using our privacy centre.
You can also choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites. This could include the inability to login to services or programs, such as logging into your pets4homes account.
If you do wish to disable cookies in your internet browser, here is a link to instructions in some of the most popular browsers :
We work with advertising partners like google doubleclick and third parties to serve advertisements based on your interests. You can change Google’s Ad Settings at google.com/settings/ads. For more information on third party advertising related cookies and how to opt out of them, please visit the youronlinechoices website at http://www.youronlinechoices.eu
We also use Google Analytics who use first-party cookies (such as the Google Analytics cookie) to track user interaction with our website. You are able to opt out of this tracking here https://tools.google.com/dlpage/gaoptout
By using our service you consent to the use of the cookies and other technologies described above.
We use Google Admanager to display personalised ads to visitors of our website. The following Ad technology providers (including Google and other ad networks, bidders and vendors) may use data about our users, for example to show them personalised ads or to report on conversions.
When you use our website, we share information that we may collect from you, such as your email (in hashed, de-identified form), IP address or information about your browser or operating system, with our partner, LiveRamp Inc and its group companies (‘LiveRamp’). LiveRamp may drop a cookie on your browser or directly in our emails and match your shared information to their on- and offline marketing databases and those of its advertising partners to create a link between your browser and information in those other databases. Similarly, when you use our mobile apps, we may also share hashed and de-identified email addresses, mobile device ID, location data, and advertising identifiers with LiveRamp, which uses that information to create a link between your mobile device and its databases. This link may be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (e.g. cross device, web, email and in app etc.) by third parties unaffiliated with our website. These third parties may in turn link further demographic or interest-based information to your browser. You have the right to exercise your rights under GDPR including opting out of LiveRamp’s Cookie or Mobile Identifiers and can easily do so by clicking on this link.
|To show users personalised ads or to report on conversions.||https://www.google.com/policies/technologies/partner-sites/|
|Adloox||To show users personalised ads or to report on conversions.||http://adloox.com/disclaimer|
|Adobe Advertising Cloud||To show users personalised ads or to report on conversions.||https://www.adobe.com/privacy/general-data-protection-regulation.html|
|AdRoll, Inc.||To show users personalised ads or to report on conversions.||https://www.adroll.com/gdpr|
|Akamai||To show users personalised ads or to report on conversions.||http://www.akamai.com/compliance/privacy|
|Amazon||To show users personalised ads or to report on conversions.||https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909010|
|AppNexus||To show users personalised ads or to report on conversions.||https://www.appnexus.com/en/company/platform-privacy-policy|
|Aunica||To show users personalised ads or to report on conversions.||https://www.aunica.com.br/privacy/privacy.html|
|Cloudflare||To show users personalised ads or to report on conversions.||https://www.cloudflare.com/security-policy/|
|Crimtan||To show users personalised ads or to report on conversions.||https://crimtan.com/privacy-ctl/|
|Criteo||To show users personalised ads or to report on conversions.||https://www.criteo.com/privacy|
|DoubleVerify||To show users personalised ads or to report on conversions.||https://www.doubleverify.com/privacy/|
|Evidon||To show users personalised ads or to report on conversions.||https://www.evidon.com/resources/privacy-statement/|
|To show users personalised ads or to report on conversions.||https://www.facebook.com/about/privacy/update|
|Flashtalking||To show users personalised ads or to report on conversions.||http://www.flashtalking.com/first-party-ad-serving/|
|gskinner||To show users personalised ads or to report on conversions.||https://createjs.com/legal/privacy.html|
|Integral Ad Sciencer||To show users personalised ads or to report on conversions.||http://www.integralads.com/privacy-policy|
|Kantar||To show users personalised ads or to report on conversions.||https://www.kantarmedia.com/global/privacy-statement|
|MediaMath||To show users personalised ads or to report on conversions.||http://www.mediamath.com/privacy-policy/|
|Netflix||To show users personalised ads or to report on conversions.||http://www.netflix.com/google-3PAS-info|
|Nielsen||To show users personalised ads or to report on conversions.||http://www.nielsen.com/us/en/privacy-statement/digital-measurement.html|
|Oath||To show users personalised ads or to report on conversions.||https://policies.oath.com/xw/en/oath/privacy/enterprise/b2bprivacypolicy/|
|Oracle Data Cloud||To show users personalised ads or to report on conversions.||https://www.oracle.com/legal/privacy/marketing-cloud-data-cloud-privacy-policy.html|
|Quantcast||To show users personalised ads or to report on conversions.||https://www.quantcast.com/privacy/|
|Rakuten Marketing||To show users personalised ads or to report on conversions.||https://rakutenmarketing.com/legal-notices/services-privacy-policy|
|RN SSI Group||To show users personalised ads or to report on conversions.||https://www.valuedopinions.co.uk/privacy|
|Sizmek||To show users personalised ads or to report on conversions.||https://www.sizmek.com/privacy-policy/|
|Turbobytes||To show users personalised ads or to report on conversions.||https://www.turbobytes.com/gdpr/|