Many of us have seen the classic image of a dog chasing or nipping a postman, often dismissed as a stereotype without real basis. However, the reality is quite different — dog attacks on postal workers in the UK are a serious, surprisingly common problem that affects not only the safety of delivery staff but also impacts dog owners legally and financially.
Responsible dog ownership requires ensuring your dog is not a danger to others, including payment and delivery personnel who must access your property. It’s a common misconception that “enter at your own risk” applies on private property; legally, dog owners must prevent attacks even on their own grounds.
Data for 2024-2025 reveals there were nearly 2,200 reported dog attacks on Royal Mail postal workers across the UK — roughly 42 attacks per week, representing a slight 2% increase from the previous year. Over the last decade, approximately 30,000 postal workers have suffered dog attacks nationwide, highlighting an ongoing challenge for public safety.
Remarkably, about one-third of all dog bite-related personal injury claims made by dog owners with third party liability insurance involve postal delivery workers. Such claims can amount to thousands or even tens of thousands of pounds, emphasizing the financial risk owners face when their dogs injure postal workers.
Attacks occur mostly at the property threshold and in gardens where postal workers need access. Specifically, 36% of attacks happen at the door when postal workers are on the doorstep, and 35% occur in gardens, often when a dog is let outside unsupervised during deliveries. Up to 35% of injuries to postal workers are caused by dogs biting through the letterbox, a hidden risk that owners can prevent by installing letterbox cages or exterior mailboxes.
Incidents rise by around 10% during school holidays, potentially linked to dogs being more active or protective around children outdoors when adults may be less vigilant.
UK law holds dog owners responsible for controlling their pets and preventing attacks on postal workers and others. A 2020 High Court ruling confirmed owners can be prosecuted if their dog injures a postman, even if they are not present at the time of the incident. This legal duty underscores the importance of vigilance and responsible management, including keeping dogs physically secured during deliveries.
Most dog attacks on postal staff stem from territorial instinct and protective behaviour. Dogs perceive the approach of delivery people as threatening intrusions into their home or family environment, triggering defensive aggression. Even typically well-mannered dogs may react unpredictably if they feel their territory is endangered.
Every dog owner can take practical steps to protect both postal workers and their pets from harm:
Dog attacks on postmen remain a serious issue in the UK, with thousands of attacks occurring each year. However, responsible ownership, awareness of legal duties, and simple preventative measures can significantly reduce risks to delivery staff and protect dogs from injury or potential consequences such as legal action or insurance claims.
By securing pets, managing access, and cooperating with postal services, dog owners contribute to safer communities, ensuring that postal workers can do their essential jobs without fear and dogs remain safe and valued members of the family.