Ten rules responsible dog owners must follow to protect delivery workers

The Communication Worker’s Union and Royal Mail highlight a concerning rise in dog attacks on delivery drivers and postal workers, with over 23,000 incidents reported across England and Wales in the past year. Around 42 postal workers face dog attacks weekly, emphasising the need for vigilant, responsible dog ownership to safeguard those who deliver our parcels and post.

While many dog owners trust their pets implicitly, even the friendliest dog can perceive delivery workers as threats in their territory if not properly supervised. Bear in mind, legal liability under the UK Dangerous Dogs Act 1991 means owners can face criminal charges, civil claims, or lose their pet if their dog causes harm.

This 2025 update shares ten clear, practical rules all dog owners should follow to prevent dog attacks and promote a safe environment for delivery personnel.

1. Always Secure Your Dog When Deliveries Are Expected

Confine your dog securely in a different room, a crate, or on a lead during deliveries. This prevents sudden encounters that could lead to fear-based aggressive behaviour towards visitors.

2. Use Visible "Dog on Premises" Signage

Clear signage alerts postal workers and delivery drivers to proceed cautiously, reducing chances of surprise or startled interactions with your dog.

3. Muzzle Dogs When Legally Required or If Safety Is a Concern

Since the 2024 XL Bully ban, some dogs must be muzzled in public and on leads. Extending this practice during deliveries, especially for anxious or protective dogs, can prevent injury.

4. Socialise and Train Your Dog Mindfully

Positive, gradual socialisation helps your dog become comfortable around strangers and familiar with delivery scenarios, reducing anxiety-driven reactions.

5. Know Your Legal Responsibilities

Owners must prevent their dog being "dangerously out of control" anywhere, including private property. Legal consequences include fines, criminal charges, or dog seizure if your dog attacks.

6. Understand Your Dog’s Body Language and Stress Signals

Learn to recognise early signs of stress or fear—like growling, stiff posture, or barking—and intervene promptly to avoid escalation.

7. Communicate With Your Delivery and Postal Workers

Inform professionals about your dog's presence and how best to approach your home. Consider leaving contact details or alternative delivery instructions for their safety.

8. Maintain Up-to-Date Vaccinations and Microchipping

Responsible care includes keeping your dog healthy, microchipped, and insured, which not only safeguards your dog but reassures delivery workers.

9. Never Leave Your Dog Unsupervised in Accessible Gardens

Unattended dogs may become territorial and attempt to reach delivery workers passing through or near your property, increasing attack risk.

10. Choose Reputable Breeders and Puppy Sources

Start with dogs known for stable temperaments from responsible breeders. For trusted sources and guidance on buying puppies, consult the Kennel Club and Dogs Trust websites.

Promoting Community Safety

Beyond individual responsibility, fostering community awareness and sharing responsible dog ownership tips can help reduce incidents and create safer spaces for everyone.

Final Thoughts

With over 13.5 million dogs in the UK and rising incidents of attacks on postal and delivery workers, abiding by these rules is essential for a harmonious community. These steps protect not only workers but your beloved pet’s future and wellbeing.

If you have concerns or questions on dog attack prevention or legal duties, resources such as the UK Government Dog Welfare pages, RSPCA, and Dogs Trust offer trusted guidance.

Responsible dog ownership means protecting your dog and those around you, including the hardworking delivery drivers and postal workers we all rely on.