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Our chat system is secure, allows pictures to be sent and enables you to report suspicious behaviour to us. Do not use insecure and anonymous channels such as whatsapp, messenger or email.

Never send money outside of Pets4Homes unless you have viewed the pet at the seller’s premises and are confident that the seller is genuine. We recommend you to use our deposit service to ensure that you are safe through the payment process. This video explains how it works for you as a buyer.

You are exposing yourself to identity theft if you send a copy of your ID to another individual. If asked to provide a copy of your ID, please report this person to us.

Pets4Homes will NEVER send you a text message, chat message or e-mail asking you to provide your login details or confirm your bank account details. Inspect the URL before clicking on it and report abuse to us.

Getting a new cat or kitten is a massive commitment, so make sure you have researched the breed fully and have the time and commitment necessary to care for the cat. Do you have the right living conditions to have a cat? Most healthy cats would prefer to be able to go outside, but some prefer to live indoors. If you are keeping your cat indoors, please make sure that you can provide the cat with the opportunity to exhibit normal hunting behaviour. You can read our detailed Information guide about cats for potential new cat owners. Also read our Cat breed information profile.

Always view the kitten at the seller’s home with the kittens' mother. Do not accept any excuses for sending money without a viewing having taken place, or if the advertiser attempts to meet you at any other location than their own home. Unscrupulous sellers will often suggest another location to avoid showing the kitten’s true living conditions. Pets4Homes do not allow the third party sale of kittens. All litters of kittens advertised, MUST have been bred by the seller. Make sure that the interaction between the kitten and its mother is natural to avoid the setting being staged.

The seller should be willing to let you take the pet to a vet of your choice for a health check and return the pet within 48 hours for a full refund if there are health issues. If the kitten has already been health checked, make sure you have this documented and phone their vet. The vet may not be able to disclose specific health information due to GDPR, however they should confirm the kittens have been checked. When you meet the kitten, they should be sociable and alert, with bright eyes and no visible health issues.

Kittens should receive 2 vaccinations, the first at around 8 weeks of age and the second, two to three weeks later. Kittens should not be allowed outside until 7 days after their second injection. Cats should also receive a yearly vaccination booster. Ask the breeder which vaccinations they have had and if not, why not. If the seller has not started the kittens vaccinations, it will be your responsibility to make sure you arrange both vaccinations 7 days before letting your kitten go outside.Kittens should really be wormed at around 2 weeks of age, and again at around 5 weeks of age, and finally just before they leave the seller/breeder at 8 to 12 weeks of age.

Pets4Homes always recommend that you microchip your cat/kitten, especially if you have an outdoor cat. This provides a safe way of identification if the cat were to be lost. In December 2021 the government announced that they are set to introduce new rules saying that all pet cats over 20 weeks need to be microchipped. No dates when this is coming into effect have yet been announced.

Is the cat/kitten registered with the GCCF, TICA or FIFe? If they are, then check to make sure you are given the correct documents BEFORE you decide to take the cat home. It may also be worth phoning the organisation to check if the information provided is correct.

If you believe a kitten may be subject to irresponsible breeding, do not “rescue” the kitten by rehoming it. Walk away and report the seller to us immediately. You should also report your concerns directly to the local council as they have the authority to inspect the premises if there are any welfare concerns, and can take further action if required. We work closely with several local councils, trading standards and police forces and we are able to provide any account or advert details if requested and if a data protection request is sent to us. Find contact details to your local council.

For serious welfare and / or cruelty issues, please contact the RSPCA (England & Wales) on 0300 1234 999, or SSPCA (Scotland) on 03000 999 999 immediately.

Never send money outside of Pets4Homes unless you have viewed the pet at the seller’s premises and are confident that the seller is genuine. We also encourage all prospective kitten owners to sign a contract with the seller to make sure that what has been agreed and said verbally is also formalised.

Kittens must be at least 8 weeks old and fully weaned before they can leave their mothers. Please make sure to check the paperwork to ensure the kitten is old enough. Most responsible sellers will keep their kittens longer than this before they let them go to new homes. Read further information on the minimum age kittens should be before leaving their mothers.